PRIVACY POLICY

Last updated: 7 November 2026

1. Introduction

Welcome to JEMMA JOEL.

Your privacy is important to me, and I am committed to protecting your personal information and handling it responsibly.

This Privacy Policy explains how Jemma Joel, trading as JEMMA JOEL, collects, uses and protects your personal information when you visit www.jemmajoel.com or submit an enquiry through my website.

I handle personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018, as amended.

2. Information I Collect

When you submit an enquiry through my website, I may collect:

  • Your name.

  • Your email address.

  • Any information you choose to include in your message.

I may also automatically collect limited technical information when you visit my website, such as your IP address, browser type, device information and information about how you interact with the website, depending on your cookie preferences and website settings.

3. How I Use Your Information

I use the information you provide to:

  • Respond to your enquiries.

  • Provide information about my services.

  • Discuss potential mentoring, consultancy, speaking or collaboration opportunities.

  • Communicate with you about potential or agreed work.

  • Manage and improve my website.

  • Maintain website security.

I will not use your enquiry information to send unsolicited marketing emails.

4. Lawful Basis for Processing

I only process your personal information where there is a valid legal basis to do so.

Depending on the nature of your enquiry, this may include:

  • Legitimate interests: To respond to general enquiries, communicate with visitors and manage potential business relationships.

  • Pre-contractual steps: Where you enquire about a service and request information or take steps towards working together.

  • Legal obligations: Where I am required to process or retain information to comply with applicable laws.

5. How Your Information Is Stored and Shared

Your information may be processed using trusted third-party providers that support my website and business operations.

These include:

  • Squarespace: My website hosting provider and the platform used to operate my website and enquiry form.

  • Google Workspace: Used to manage business emails and respond to enquiries.

These providers may process information on my behalf in accordance with their own privacy policies and applicable data protection requirements.

I do not sell, rent or trade your personal information.

6. How Long I Keep Your Information

I only retain personal information for as long as necessary for the purpose for which it was collected.

Website enquiries will generally be retained for up to 12 months after the last meaningful communication, unless a longer retention period is necessary because of a potential or ongoing business relationship, legal requirement or other legitimate business need.

When information is no longer required, I will take reasonable steps to securely delete it.

7. Cookies and Website Analytics

My website is hosted by Squarespace, which may use cookies and similar technologies to ensure the website functions correctly and, depending on my settings, to understand how visitors interact with it.

Cookies are small files stored on your device when you visit a website.

Some cookies are essential for website functionality, while others may be used for analytics or performance monitoring.

Where required, I will obtain your consent before using non-essential cookies.

You can manage your cookie preferences through the website's cookie settings and your browser settings.

8. Your Data Protection Rights

Under applicable UK data protection legislation, you have rights regarding your personal information.

These may include the right to:

  • Request access to the personal information I hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information in certain circumstances.

  • Request restrictions on how your information is processed.

  • Object to certain types of processing.

  • Request the transfer of certain personal information where applicable.

  • Withdraw consent where processing is based on your consent.

If you wish to exercise any of these rights, please contact me using the details below.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator: https://ico.org.uk/make-a-complaint/

9. Third-Party Websites

My website may contain links to external websites or social media platforms.

These websites operate independently and have their own privacy policies and data protection practices. I am not responsible for how external websites collect or use your personal information.

I encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my website, business practices or applicable legislation.

Any updates will be published on this page, with the revised date shown at the top.

11. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch.

Jemma Joel – JEMMA JOEL

Email: hello@jemmajoel.com

Website: www.jemmajoel.com